FREE SHIPPING OFFER
Receive free standard shipping within Canada on any purchase. Offer applies to deliveries within Canada only and may be subject to other shipping restrictions depending on the items ordered. Orders over $100 will be shipped with tracking through Canada Post, orders under $100 will be shipped standard mail, no tracking. We cannot be held responsible for non trackable orders not received. If your order is under $100, but you would like tracking information please choose the Expedited option at checkout.
ORDER PROCESSING TIME
Orders placed Monday-Friday will ship within 2 business days from Lennard Taylor Design Studio Inc., shipping times vary by location, please expect 4-6 days for delivery once it has left our head office. You will receive confirmation of your order shipment by email which will include tracking information on orders that qualify.
*Due to high demand, orders for masks are subject to longer processing times. We are shipping in the order received.
PICK UP OPTION (WINNIPEG) -
If you live in Winnipeg and choose the Pick Up option, your order will be ready in most cases the same day at our 246 McDermot Avenue location, provided you have placed your order during store hours. You will receive an email confirming it is ready for pick up. Your order will be wrapped in tissue and bagged ready to go. The loading zones around the store provide 15 minutes of free parking for ease of pick up.
TAXES AND CUSTOMS
Import duties and taxes on international orders are not included in the item price or shipping cost. These charges are your responsibility and collected by your government. The charges will be collected from you by the carrier upon delivery. Duties on goods vary depending on the product and the country. All orders are subject to review. On occasion, this may cause a slight delay in shipping.
We do our absolute best to ensure that your items arrive in perfect condition. However, in the unlikely event that your parcel arrives in damaged condition please accept the delivery and contact us at firstname.lastname@example.org so we can assist you with your order as needed. Please note, if you refuse the shipment or any part of it without authorization, you will be responsible for all shipping charges.