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Privacy

Lennard Taylor Design Studio Inc. Privacy Policy
Updated May 2018

At Lennard Taylor Design Studio Inc. your privacy is very important to us. We are committed to the confidentiality, security and accuracy of the personal information we collect, use and disclose. This Privacy Policy describes how your personal information is used when you visit or make a purchase from https://lennardtaylor.com (the “Site”) or from our flagship store front.

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

   - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

   - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

   - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
Generally we use the Order Information that we collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

communicate with you; screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To personalize your experience and to allow us to deliver the type of content and    product offerings in which you are most interested;
• To improve our website in order to better serve you;
• To allow us to better service you in responding to your customer service requests;
• To administer a contest, promotion, survey or other site feature;
• To quickly process your transactions;
• To ask for ratings and reviews of services or products; or
• To follow up with you after correspondence (live chat, email or phone inquiries).

You have the choice to unsubscribe to these services at any time by contacting us at the information below or by selecting to unsubscribe at the bottom of any advertisement or email you receive from us.

Unless otherwise stated in this Privacy Policy, or unless we’ve obtained your prior consent, generally, we will not disclose your Personal Information to unaffiliated third parties.

Lennard Taylor Design Studio Inc., like many businesses, sometimes hires other companies to perform certain business-related functions. For example, we may pass your Personal Data and Billing Information to our designated service providers in order to process payments, ship products, send mailing, distribution of marketing materials on our behalf and maintain databases. If we employ another company to perform a function of this nature; we provide the company only with the information needed to perform their specific function. These companies are authorized to use your personal data only as necessary to provide these services on behalf of Lennard Taylor Design Studio Inc.

We may provide your Personal Information to our employees, contractors, agents, service providers and designees (“Agents”) to enable them to perform certain services for us exclusively, including:

• Order fulfillment like shipping your product;
• Payment processing;
• Website-related services such as web hosting;
• Improvement of website-related services and features;
• Maintenance services; or
• Distribution of advertisements and other marketing materials on our behalf.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: 
https://www.shopify.com/legal/privacy

We also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here: 
https://www.google.com/intl/en/policies/privacy/ 

You can also opt-out of Google Analytics here: 
https://tools.google.com/dlpage/gaoptout

We use MailChimp to maintain our client list, you can view their privacy policy here:
https://mailchimp.com/legal/privacy/.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page here:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here:
http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

CONTACT US
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at laural@lennardtaylor.com or by mail:

Lennard Taylor Design Studio Inc.
246 McDermot Avenue
Winnipeg, MB Canada  R3B 0S5

 

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